Mon.-Thurs. 8 am - 5 pm
Friday 8 am - 12 pm

JACABB Utilities
210 W. North 2nd St.
Seneca, SC 29678


    With restrictions from the coronavirus being lifted, normal late payment and disconnection processes are being reimplemented. However, we recognize that many faced financial hardship during this time so if you need a payment plan to help pay off your account balance, please contact our office.

    JACABB Utilities, LLC is a privately owned public utility which provides water and sewer service in North Carolina and South Carolina. Rates are approved by the North Carolina Utilities Commission and the South Carolina Public Service Commission. JACABB’s systems serve both residential and commercial customers and we are committed to providing superior service to our customers.

    JACABB Utilities is a successful company that has a history of operational excellence, environmental responsibility and great customer service.

    Operational Excellence

    All of our operators meet or exceed state and federal requirements for licensure and experience.

    Environmental Responsibility

    JACABB is committed to water and wastewater treatment that ensures environmental resources will be available for the next generation.

    Customer Service

    JACABB seeks to have customer satisfaction with every interaction.

    Dream Big . . .

    Developers like to dream big! While building one subdivision, you're likely to be talking with someone else about another new subdivision, But things like dealing with water and wastewater regulatory requirements for your current subdivision can rob you of needed time and fill you with stress. Let JACABB help you! We can own, operate, and handle the billing for your systems. We are a licensed private utility company with both the credentials and experience to help you so you can keep moving on to bigger and greater things!

    Build Smarter . . .

    You've heard it, and know it to be true. They really aren't making more land! When you find yourself land locked out of a dream because of the regulatory requirements for septic tank installations, let us help. JACABB works with Goldie & Associates to create a total package solution that will provide the needed utilities and allow you to have high density construction.

    A Small Leak?

    A small leak may not seem like much but consider:
    Gallons Lost
    Opening Size Per Hour Per Month
    1/2 in 1,350 972,000
    1/4 in 375 270,000
    1/8 in 160 108,000
    1/16 in 30 21,000
    1/32 in 7.5 5,400

    A leaking toilet can use as much as 200 gallons per day! You can test your toilet for leaks by putting food coloring in the reservoir. Wait 30 minutes and check to see if the color is in the bowl. If it is, even if you don’t hear it, you have a leak.

    Avoid Costly Repairs

    Pouring used cooking oil or grease down the drain seems like a good way to dispose of it. However, the oil and grease will build up in the sewer pipes just like it does in your arteries. Once the sewer flow slows down enough, we’ll have to replace those pipes. By pouring your grease into cans and taking to the local recycling centers or wiping out the dish and throwing the towel in the trash, you will avoid this costly repair!

    Click Here for Automatic Bank Draft Application

    We have a new payment portal! Click Here to login and view your balance, make payments, and manage your service.

    As a result of a settlement between retailers and credit card companies, merchants in the United States are allowed to pass credit card fees to the consumer. JACABB Utilities rates are set by regulatory agencies. Credit card usage is for the customer’s convenience, and the agencies approve of the processing fees being passed to the customer. Bills paid by cash or check will not be subject to these fees.

    How do I apply for new service?
    Click on "Apply for Service" at left.

    Is a deposit required to start a new service?
    No, a deposit is not required to start a new service. However, certain areas do require a new customer admin charge. You pay this charge when you submit your application.

    How do I pay my bill?
    • Mail a check or money order before the due date to:

      JACABB Utilities LLC
      210 W. North 2nd St.
      Seneca, SC 29678

    • Have your bank account drafted on the 25th of each month.
    • Pay by Credit Card online. A convienence charge will apply.
    • Pay in person at our office

    How do I apply for bank draft?
    Can I view my bill online?
    Yes, through the Payment Portal.

    How do I disconnect my utility service?
    You my disconnect your service by one of the following:
    • Call the office
    • E-mail your request to info@jacabbutilities.com
    • Come by the office

    • Please allow 1 business day notice when requesting termination.

    What is the "Safe Drinking Water Fee" on my bill?
    The Safe Drinking Water Act (SDWA) is the federal law that ensures the quality of public drinking water. The Environmental Protection Agency (EPA) has established national health-based standards to protect against natural and man-made contaminants that may be found in drinking water. South Carolina Department of Health and Environmental Control (SCDHEC) regulates public water systems to make sure that these standards are met. The Safe Drinking Water Fees are for implementing this SDWA. (SC Code of Laws, Title 44 Chapter 55, Article 1, State Safe Drinking Water Act)

    How do I report a water or sewer problem?
    Contact information can be found by click on "Contact" on the left.
    Please call the office during business hours.
    If it is after hours, please use the emergency contact numbers.

    What if I didn't receive my bill?
    JACABB sends the bills to the address on file.
    If you did not receive your bill, please contact us and let us know. You are still responsible to make payment even if you did not receive the bill.
    Contact us if you have an address change.

    JACABB Utilities
    210 W. North 2nd St.
    Seneca, SC 29678

    send us an email at:
  • info@jacabbutilities.com

  • In the event of an Emergency, please call:


©2016 JACABB Utilities. All Rights Reserved. | Water Bill of Rights | Wastewater Bill of Rights | Sewer Use Ordinance